Terms & Conditions of Sale

1            Definitions

1.1        "Buyer" means the individual or organisation who buys or agrees to buy the Goods from the Seller;

1.2        "Consumer" shall have the meaning ascribed in section 2 of the Consumer Rights Act 2015;


1.3        "Contract" means the Contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;


1.4        "Goods" means the articles (including any digital content) that the Buyer agrees to buy from the Seller;


1.5        "Seller" means Beautiful Bundle Limited, a Beautiful Bundle Co. that owns and operates www.beautifulbundleco.com;


1.6        "Terms and Conditions" means the Terms and Conditions set out in this document and any special Terms and Conditions agreed in writing by the Seller;


1.7        "Website" means www.beautifulbundleco.com.


2            These Terms

2.1        These are the Terms and Conditions on which we supply products to you.


2.2        Please read these Terms carefully before you submit your order to us. These Terms tell you who we are, how we will provide the products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these Terms, please contact us to discuss.


2.3        Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.


2.4        These Terms and Conditions shall apply to all Contracts for the sale of Goods by Beautiful Bundle Limited to the Buyer and shall prevail over any other documentation or communication from Beautiful Bundle Limited.


2.5        Acceptance of delivery of the Goods to the Buyer shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.


2.6        Any variation to these Terms and Conditions (including Terms and Conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.


2.7        Any complaints should be addressed to the Seller's email address stated in Clause 3.2.


3            Information about us and how to contact us

3.1        We are Beautiful Bundle Limited, a company registered in Northern Ireland. Our company registration number is NI652650 and our registered office is at Pearl Assurance House, 2 Donegall Square East, Belfast, Northern Ireland, BT1 5HB. Our registered VAT number is 289 6828 26.


3.2        You can contact us by writing to us at hello@beautifulbundleco.com.


3.3        If we have to contact you we will do so by telephone or by writing to you at the email or postal address you provided to us in your order.


3.4        When we use the words "writing" or "written" in these Terms, this includes emails.


4            Our Contract with you

4.1        All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller.


4.2        Our acceptance of your order will take place when we email you to accept it, at which point a Contract will come into existence between you and us.


4.3        The Seller may choose not to accept an order for any reason. Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 14 days.


4.4        We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.


4.5        Our website is solely for the promotion of our products in the European Union. Unfortunately, we do not accept orders from or deliver to addresses outside the EU.


5            Our products

5.1        The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.


5.2        The packaging of the product may vary from that shown in images on our website.


6            Your rights to make changes

6.1        The Buyer, if a Consumer, has the right to cancel the Contract within 14 days without giving any reason.


7            Our rights to make changes

7.1        We may change the product:

(a)   to reflect changes in relevant laws and regulatory requirements; and

(b)   to implement minor technical adjustments and improvements, for example to address a security threat.


7.2        The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer laces an order.


7.3        The Seller reserves the right to withdraw any Goods from the Website at time.


7.4        The Seller shall not be liable to anyone for withdrawing any Goods form the Website or for refusing to process an order.


8            Age of consent

8.1        Where Goods may only be purchased by persons of a certain age the Buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Goods.


8.2        If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.


9            Providing the products

9.1        The cost of delivery will be:

(a)   UK Standard Delivery (2-5 working days): £4

(b)   Ireland Standard Delivery (5-7 working days): £6.50

(c)   EU Standard Delivery (5-7 working days): £18

(d)   Rest of the world: unfortunately at this moment we do not offer delivery outside the European Union.


9.2        Goods supplied within the UK will normally be delivered within 2-5 working days of acceptance of order but in any event, within 30 days after the Contract is entered into.


9.3        Goods supplied outside the UK will normally be delivered within 5-7 working days of acceptance of order but in any event, within 30 days after the Contract is entered into.


9.4        Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.


9.5        Delivery of the Goods shall be made to the Buyer's address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. The Seller is under a legal obligation to supply Goods in conformity with the Contract.


9.6        We cannot guarantee that delivery instructions will always be transferred over to the courier company notes. However, we will always do our best to help facilitate this.


9.7        If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contact and receive a refund for any products you have paid for but not received.


9.8        Risk in the Goods shall pass to the Buyer when they are in the physical possession of the Buyer.


9.9      Title in the Goods shall not pass to the Buyer until payment of the price has been made in full.


9.10      We may have to suspend the supply of a product to:

(a)   deal with technical problems or make minor technical changes;

(b)   update the product to reflect changes in relevant laws and regulatory requirements;

(c)   make changes to the product as requested by you or notified by us to you.


9.11      We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. If we have to suspend the product we will adjust the price so that you do not pay for products while they are suspended.


10          Remedy for breach

10.1      All Goods supplied by the Seller must be as described, fit for purpose and of satisfactory quality. If the Goods are faulty, the Buyer is entitled to a repair or a replacement. If the fault cannot be fixed within a reasonable time, or without causing the Buyer significant inconvenience, the Buyer is entitled to a full or partial refund.


11          Returns and exchanges

11.1      If you would like to return your item/s, we will accommodate this, provided they are returned within 14 days and in original, saleable condition with the packaging provided upon receipt.


11.2      We will offer a refund or exchange service. However, we can only refund original or return postage costs in the unlikely event the items are faulty.


11.3      To return an item for exchange or refund, send an email to hello@beautifulbundleco.com to let us know that you wish to exchange or refund an item. We will provide our returns address. The details we will need from you are:

(a)   your name;

(b)   email address;

(c)   item/s you wish to return;

(d)   the reason for return and it you want a refund or exchange.


11.4      The items must be posted back to us within 14 days.


11.5      Items must be returned unworn, in saleable condition with their original tags and packaging.


11.6      Any items returned to us are at your own risk and expense. We therefore recommend using a recorded service as Beautiful Bundle Co. is not liable for the cost of lost items. 


11.7      We can only exchange items if they are defective or damaged or if you require a different size of clothing. We cannot exchange items that have been accidently damaged upon receipt. We will let you know if the item/s you would like to exchange are available, if not, we will issue a refund. As advised, they must be returned within 14 days and in original, saleable condition with the packaging provided upon receipt.


11.8      Once in receipt of your return item, it will be inspected, with the same care and attention as on dispatch and we will email you as soon as possible, letting you know if your refund can be approved or rejected. On approval, we will make the reimbursement using the same means of payment as you used for the initial transaction.


12          Your right to end the contract

12.1      You have the right to cancel this Contract within 14 days without giving reason, however we ship orders the next working day in accordance with our postage policy and therefore you will be required to follow our refund policy.


12.2      The cancellation period will expire 14 days from the day of the conclusion of the Contract. The Contract will be concluded when you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the Goods. In the case of a Contract relating to multiple Goods ordered by the Consumer in one order and delivered separately, the Contract will be concluded when you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece.


12.3      To exercise your right to cancel, you must inform us of your decision to cancel this Contract by a clear statement sent by email.


12.4      To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.


12.5      If you cancel this Contract, we will reimburse to you all payments received from you.


12.6      We may make a reduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.


12.7      We will make the reimbursement without undue delay, and not later than: 14 days after the day we receive back from you any Goods supplied, or (if earlier) 14 days after the day you provide evidence that you have returned the Goods, or if there were no Goods supplied, 14 days after the day on which we are informed about your decision to cancel this Contract.


12.8      We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise.


12.9      In the event of cancellation we may withhold reimbursement until we have received the Goods back.


12.10    You shall send back the Goods to Beautiful Bundle Co. (address available on request) without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this Contract to us.


13          Our rights to end the contract

13.1      We may end the Contract for a product at any time by writing to you if:

(a)   you do not make any payment to us when it is due;

(b)   you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products;

(c)   you do not, within a reasonable time, allow us to deliver the products to you or collect them from us.


13.2      If we end the Contract in the situations set out in Clause 21.1 we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you as compensation for the net costs we will incur as a result of your breaking the Contract.


13.3      We may write to you to let you know that we are going to stop providing the product. We will refund any sums you have paid in advance for products which will not be provided.


14          If there is a problem with the product

14.1      If you have any questions or complaints about the product, please contact us. You can write to us at hello@beautifulbundleco.com.


14.2      We are under a legal duty to supply products that are in conformity with this Contract. See below for a summary of your key legal rights in relations to the product. Nothing in these Terms will affect your legal rights.


14.3      Summary of your key legal rights (for detailed information please visit the Citizens Advice Bureau www.adviceguide.org.uk or call 03454 04 05 06). If your product is Goods, the Consumer Rights Act 2015 says Goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:

(a)   Up to 30 days: if your Goods are faulty, then you can get an immediate refund.

(b)   Up to six months: if your Goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.

(c)   Up to six years: if your Goods do not last a reasonable length of time you may be entitled to some money back.


14.4      If you wish to exercise your legal rights to reject products you must post them back to us or (if they are not suitable for posting) allow us to collect them from you. Please email us at hello@beautifulbundleco.com to arrange collection.


15          Price & Payment

15.1      The price of the product (including VAT) will be stipulated on the Seller's Website. We take all reasonable care to ensure that the price of the product advised to you is correct.


15.2      The total purchase price, including VAT, delivery and other charges, if any, will be displayed in the Buyer's shopping cart prior to confirming the order.


15.3      After the order is received the Seller shall confirm by email the details, description and prices for the Goods together with information on the right to cancel if the Buyer is a Consumer.


15.4      We accept payment for the Goods with Stripe. We will not charge your credit or debit card until we dispatch the products to you.


15.5      Payment of the price plus VAT and delivery charges must be made in full before dispatch of the Goods.


15.6      It is always possible that despite our best efforts, some of the products we sell may be incorrectly priced. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as mispricing, we may end the Contract, refund you any sums you have paid and require the return of any Good provided to you.


15.7      If you think an invoice is wrong please contact us promptly to let us know.


16          Limitation of liability

16.1      We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this Contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen.


16.2      The Seller shall not be responsible for:


16.2.1       losses that were not caused by any breach on the part of the Seller; or


16.2.2       any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure); or


16.2.3       any indirect or consequential losses that were not foreseeable to both the Buyer and the Seller.


16.2.4       the Seller shall not be held responsible for any delay or failure to comply with its obligations under these Terms and Conditions if the delay or failure arises from any cause which is beyond its reasonable control. This condition does not affect the Buyer's legal right to have Goods sent within a reasonable time or to receive a refund if Goods ordered cannot be supplied within a reasonable time owing to a cause beyond the Seller's reasonable control.


16.2.5       Nothing in these Terms and Conditions limits or excludes the Seller's responsibility for fraudulent representations made by it or for death or personal injury caused by the Seller's negligence or wilful misconduct.


16.3      We do not exclude or limit in any way our liability to you where it would be unlawful to do so.


17          Waiver

17.1      No waiver by the Seller (whether express or implied) in enforcing any of its rights under this Contract shall prejudice its rights to do so in the future.


18          Force Majeure

18.1      The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source supply, and the Seller shall be entitled to a reasonable extension of its obligations.


19          Severance

19.1      If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provision hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.


20          How we may use your personal information

20.1      We will only use your personal information as set out in our privacy policy.


21          Changes to terms and conditions

21.1      The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.


22          Other important Terms

22.1      We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the Contract.


22.2      You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing. However, you may transfer our guarantee to a person who has acquired the product. We may require the person to whom the guarantee s transferred to provide reasonable evidence that they are not the owner of the relevant item or property.


22.3      Nobody else has any rights under this Contract (except someone you pass your guarantee on to). This Contract is between you and us. No other person shall have any rights to enforce any of its Terms.


22.4      Even if we delay in enforcing this Contract, we can still enforce it later. If we do not insist immediately that you anything you are required to do under these Terms, or if we delay in taking steps against you in respects of your breaking this Contract that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.


22.5      These Terms are governed by Northern Irish law and you may bring legal proceedings in respect of the products of the Northern Irish courts.

Copyright © 2018 Beautiful Bundle Ltd - All Rights Reserved.

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